Privacy Policy
Last updated: July 5, 2026
This Privacy Policy explains how TradeGo ("we", "us", "our") collects, uses, and protects information when you use the TradeGo Android application and the tradegopro.com website (together, the "Service").
1. Information We Collect
We collect the following categories of information:
- Account information: name, email address, and authentication data when you sign up or log in.
- Usage data: app interactions, signal views, feature usage, and session activity, used to operate and improve the Service.
- Device information: device model, operating system version, and push-notification tokens, used to deliver notifications and diagnose issues.
- Subscription & payment status: your membership tier (free or premium) and payment/request approval status. We do not directly store full payment card details.
- Optional trading integration data: if you choose to connect an MT5 robot/automation feature, configuration details you provide for that integration.
2. How We Use Information
- To provide, maintain and improve trading signals, analysis and app features.
- To authenticate your account and keep it secure.
- To send push notifications about new signals, account status, or service updates.
- To review and process premium membership and package requests.
- To respond to support requests and communicate with you about the Service.
3. Third-Party Services
We use trusted third-party providers to operate the Service, including:
- Firebase (Google): authentication and push notifications (Firebase Cloud Messaging).
- Cloud hosting & database providers: to securely store account and application data.
These providers may process data on our behalf under their own privacy and security terms.
4. Data Storage & Security
We use reasonable technical and organizational measures, including encrypted authentication and access controls, to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain account and usage data for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights & Choices
- You may request access to, correction of, or deletion of your personal data by contacting us at tradegopro.ai@gmail.com.
- You may disable push notifications at any time from your device settings.
- You may close your account by contacting support.
7. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
8. Financial Disclaimer
TradeGo provides informational trading signals, technical analysis and fundamentals for educational purposes only. This is not financial advice, and TradeGo does not manage funds or execute trades on your behalf. Any optional automation features act only on configuration you explicitly provide.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of the Service after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, contact us at tradegopro.ai@gmail.com.